Shabelle Bank SC – new job new vacancy

Shabelle Bank is a fully licensed Commercial Bank in Ethiopia to conduct all its operations under the principles of Islamic banking and be fully disengaged from interest-based transactions.

Job Position 1 – Bank Trainee

Required Qualification and Experience

  • Education: Degree in Accounting and Finance, Economics, Banking and Finance, Management, or any other related fields.
  • Experience: 0 year/for fresh graduates

Purpose of the Job is to enhance customer satisfaction by serving them with due care and maximum efficiency and promote the Branch’s resource mobilization effort by cross selling the Bank’s products, attending to customers and providing efficient and quality service to customers.

  • Main Duties and Responsibilities
    Pays cash to all types of transactions within his/her limit
    Attend customers at the counter properly and with due respect
  • Process customers’ account opening and perform cross-selling activities of banks products
    Scan customers’ and authorized staff’s signatures and photograph
    Receive cash from all types of transactions within the branch
    Post all types of business transactions
    Prepare cash and non-cash tickets/instrument
    Process clearance of negotiable instrument
    Collect and deliver cash from and to the ‘Till’ Administrator.
    Location: Babali

Position 2 – Customer Service Supervisor

Required Qualification and Experience

  • Education: Degree in Accounting and Finance, Economics or related fields.
  • Experiance: Four years’ experience in banking industries.

Key Job Duties & Responsibilities:
Open and administer the Primary Vault dually with the Branch Manager and solely administer Secondary Vault.

Initiate cash consignments to/from Treasury by maintaining the established cash holding limit of the Branch, supply cash against signature to the cashier for the day’s operations and make the necessary replenishments.
Receive, verify, lodge and withdraw cash to/from Primary and Secondary Vault and post transactions related to cash deposit/withdrawal to/from the vault in the System
Open and assign till for Customer Services Officers, and control their Till limits.
Collect/deliver cash from/to the Customer Service Officers.
Manage cash areas and customer inquiries on cash activity.
Assist CSOs in handling and counting bulk cash deposits/withdrawals.
Follow up and monitor daily activities of customer service operations.
Location: Babali

Job Position 3 –  Branch Manager

Required Qualification and Experience
Education: Bachelor’s degree in accounting & Finance, Economics or other Business-related fields.
Experience: years’ experience in banking industries
Full professional qualifications are desirable.
Specialist experience in the banking sector will advantageous

Main Duties and Responsibilities:
Plan and coordinate the overall activities of the branch.
Identify and recruit potential customers and provide professional advice.
Motivate and coach the staff.
Develop and implement service delivery plans and programs to optimize service excellence and the customer experience in the branch.
Coordinate the marketing efforts of the branch and also regulate the branch brand usage to the bank standard.

Manage customer service levels against customer expectations.
Check and sign the daily cash book jointly with the customer service supervisor.
Measure branch staff’s operational performance periodically and support branch staff in developing, managing and growing customer relationships.
Rectify discrepancies and comments reported by internal Auditors timely.
Location: Babali
Salary: As Per Shabelle Bank Scale Salary Plus Attractive Benefit Package
Deadline: August 27, 2023

How to Apply For The Shebele Bank SC?
Those who meet the above requirements should submit their short CVs (written in English) maximum of 3 pages and saved in PDF format (mandatory) with three professional referees and their contacts (both email and telephone) through  below link:

Click Here To Apply

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