Ethio College Prep – Customer Service representative/Admin Assistant

Job Title: Customer Service representative/Admin Assistant

Job Type: Permanent (Full-time)

Job Sector: #Customer_service_and_care

Work Location: Addis Ababa

Experience Level: Junior

Applicants Needed: Female

Salary/Compensation: Monthly

Description:
Ethio College Prep is an educational consultancy that provides the tools, knowledge, and resources for Ethiopian students to get world-class education in the U.S. and Canada. Our mission is to help our students become better equipped for real life through exceptional education.

We are currently looking for a highly motivated and energetic individual to join our team as a Customer Service representative

Responsibilities

-Interacting with and assisting walk-in customers.
-Providing detailed description of our services to customers.
-Handling incoming and outgoing phone calls.
-Filling out various forms and organizing client details.
-Getting customer information and passing it on to the relevant team member.
-Building close relationships with customers.
-Performing administrative tasks in the office
-Assisting the general manager in day to day tasks
-Assisting in the implementation of various marketing strategies.
-Other relevant work assignments

Requirements

Degree in Marketing, Management or related fields. There are no strict education requirements as long as the applicant fulfills the requirements below.

-American standard English speaking and writing skills
-People skills. Applicant should be polite, interactive, and energetic.
-Close to Bole, Wollo Sefer. Preferably 1 taxi away
-Preferably familiar with the U.S/Canada College Application process
-Preferably an individual with internet access at home.
-Experience in a similar position (preferable)

Female applicants only.
Work Hours: 8:30 am to 5 pm Monday to Friday. 8:30 am to 1 pm on Saturdays

Benefits:
Huge room for growth within the company
Being a part of a company with a positive, consistent growth, family-oriented, and mission-driven culture

Location:  Bole Wollo Sefer at Garad City center. Applicants that live close to Bole/Wollo sefer will get priority

If you fulfill the requirements above, you can apply online by filling the form at the link below.

https://forms.gle/t7LAia82yWKUu5S99

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